Outsourced

Outsourced is a 2006 American romantic comedy film directed by John Jeffcoat and written by John Jeffcoat and George Wing. Plot Todd Anderson (Josh Hamilton), a salesman for a Seattle novelty products company, learns he has to travel to India when his department is outsourced. Todd is not happy but when his boss Dave informs him that quitting would mean losing his stock options, he goes to train his Indian replacement Puro (Asif Basra). When he arrives, Todd is frustrated with everything in the country where people call him "Mr. Toad". He has difficulty making the call center employees of Gharapuri understand what their American customers expect. He feels that he is never going to get the Minutes-per-Incident (MPI) under six minutes and so will never get to return to the USA. Todd experiences the festival of Holi and with it, a sense of calm. At the call center the MPI slowly improves. He recognizes a leader in an employee Asha (Ayesha Dharker) and offers her the job of assisting Puro when Todd leaves. Todd tries to improve the workplace experience for the employees; when they tell him they would like some of the products they are selling, he decides to implement a rewards program and asks Dave for a shipment. Dave initially refuses, but when Todd manages to convince him that he is opening the products to a market of a billion people, Dave agrees to ship them overnight.