Overview
Facilitation in business, organizational development (OD) and consensus decision-making refers to the process of designing and running a meeting according to a previously agreed set of requirements.
Facilitation concerns itself with all the tasks needed to reach a productive and impartial meeting outcome that reflects the agreed objectives and deliverables defined upfront by the meeting owner or client.
Areas of application
Facilitation is "used in a wide range of situations and occupations, including workplaces, leisure and health activities, organizational planning and community development". Facilitation serves the needs of any group who are meeting with a common purpose, whether it be making a decision, solving a problem, or simply exchanging ideas and information. It does not lead the group, nor does it try to distract or to entertain. A slightly different interpretation focuses more specifically on a group that is engaged in experiential learning. In particular this is associated with active learning and concepts of tutelary authority. This is covered in-depth in the research work of John Heron at the University of Surrey and the International Centre for Co-operative Inquiry.
Facilitation competencies
The role of the facilitator (see below) The role of a facilitator only emerged as a separate set of skills in the 1980s. It has similarities to the traditional Chair or secretary roles in a meeting but goes beyond them to actively participate and guide the group towards consensus.
The International Association of Facilitators has defined a range of core competencies compiled into a Core Facilitator Competencies framework that includes 6 mains competencies and several sub-competencies that underpin a wide range of facilitation dynamics.
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